Do you want to know how your customers feel about being served by your Team?

We are mystery shoppers.
 

Do you want to leverage results quickly and with a focus on specific training?

We accompany your Team at the workstation, on the job: in meetings with customers, in customer service at the counter, in the monitoring of telephone calls, in the analysis of customer portfolios...
 

Do you want to add value to the team? We promote sharing and facilitation workshops with brainstorming, SWOT analysis, one page action plan, team building, …